Burley SOLO ST Bicycle Trailer Review
Recently Burley and I came to the conclusion that a Burley Solo purchased
in 2007 was a "lemon". I am a reasonable person and understand that 1 out of
10,000 trailers can lack the quality of the other 9,999 perfect units.
Burley relies on its well qualified dealer network to take care of their
customers and instantly resolve these issues. However, I am currently living
in Poland and purchased the trailer via e-bay in Germany. This put me in
warranty limbo which was real hell for a long time Burley customer. Some of
you may remember their first products, the panniers, rain cape and gaiters,
yup, I had them all. I also purchased several de'lite trailers and the
trailer bike, all of which had excellent quality. When it was time for a new
trailer for my daughter, I naturally thought of Burley and even if it cost
nearly twice that of the US price, I purchased the solo without hesitation.
To be fair, the EU version has an additional roll bar and lights.
I had several complaints that finally resulted in a request for warranty
services. The customer service rep reviewed all the previous correspondence
since 2007 and sent a new (2009) trailer. Now that is customer service!
I wrote up a quick review on the 2009 solo on e-opinions, if you are
interested, see:
[...]
Co-op or corporate, the spirit of customer service lives on at Burley. They
are worthy of the support of the cycling community.
Robert Mink
Jary Poland via Spokane USA
Burley SOLO ST Bicycle Trailer Feature
- New color options of Red & Tan or Denim and Sun
- Stroller kit included
- New easy to use push button wheels for easy storage and assembly
- New integrated wheel guard and easy to use quick tow arm mount
- Added comfort with newly designed and enhanced seat and shoulder pads with integrated crotch strap pad
Burley SOLO ST Bicycle Trailer Overview
All new for 2009 the Burley Solo ST. The Solo you always knew with a higher IQ, producing the first Smart Transport. Right out of the box the Solo ST gives you two options; bike or stroll. The all new Solo ST features a newly designed and enhanced seat that includes new shoulder pads with an integrated crotch strap pad that are all removable for washing. Also new on the Solo ST are newly designed push button wheels for ease of removing for storage and assembly and the all new integrated wheel guard with the quick Tow Arm Mount for easy fast install. Large interior cargo space. Designed for 1 child, 75lb caring capacity
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Customer Reviews
Burley Solo ST - Safari Shari - USA
I love this Burley Child Trailer sooo much! I purchased the jogger stroller with it as well. The best price I could find anywhere was at a bike shop in Salt Lake City called Liahona Bicycles. If you do not live in Salt Lake City, Utah, just call the store and they can order and ship to you. LIAHONA BICYCLE 801-261-0735
*** Product Information and Prices Stored: Jun 05, 2010 10:00:09
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